This Policy explains how TROKOT KAZAKHSTAN LLP processes and protects the personal information that users have left on the company's website.
TROKOT KAZAKHSTAN LLP does not control and is not responsible for third-party websites to which a user may navigate via links available on the company's website. Third-party websites may have their own privacy policies, and other personal data may be collected or requested from the user.
By using the services and products and providing TROKOT KAZAKHSTAN LLP with the information necessary to initiate further interaction, you consent to its use in accordance with this Policy.
1.1. For the purposes of this Policy, "user's personal data" means:
1.1.1. Personal data that the user independently provides about himself or herself when registering, creating an account on the website or in the course of placing an order. Information that must be provided is clearly marked. Such information includes: surname, first name and patronymic, email address, postal address for delivery of the order, contact telephone number and payment details. Other information is provided at the user's discretion.
1.1.2. Other information about the user, the collection and/or provision of which is additionally determined by TROKOT KAZAKHSTAN LLP for the provision of particular services, as clearly stated when such services are ordered.
1.2. The user's personal data provided to TROKOT KAZAKHSTAN LLP may be found inaccurate and blocked until the user or the user's legal representative gives consent to the processing of the user's personal data in any form additionally specified by TROKOT KAZAKHSTAN LLP other than the form provided on the website.
2.1. TROKOT KAZAKHSTAN LLP processes only the personal data necessary to provide services, fulfil obligations to the user and improve the quality of services.
2.2. TROKOT KAZAKHSTAN LLP may use the user's personal information for the following purposes:
2.2.1. Identification of a party in the provision of a service.
2.2.2. Provision of personalised services to the user.
2.2.3. Improvement of the quality of services and development of new ones.
2.2.4. Conducting statistical and other research based on depersonalised data.
3.1. The confidentiality of the user's personal data is maintained, except in cases of processing personal data to which access by an unlimited number of persons has been given by the user or at the user's request.
3.2. TROKOT KAZAKHSTAN LLP may transfer the user's personal information to third parties in the following cases:
3.2.1. The customer's personal data may be transferred to partner transport companies of TROKOT KAZAKHSTAN LLP for the purpose of handling logistics tasks and fulfilling obligations to the customer.
3.2.2. The transfer is necessary to achieve the purposes, and to exercise and perform the functions, powers and duties, imposed on TROKOT KAZAKHSTAN LLP by the legislation of the Republic of Kazakhstan.
TROKOT KAZAKHSTAN LLP takes the necessary and sufficient organisational and technical measures to protect the user's personal data against unlawful or accidental access, destruction, modification, blocking, copying and dissemination, as well as against other unlawful actions with the personal data of third parties.
5.1. TROKOT KAZAKHSTAN LLP takes reasonable measures to maintain the accuracy and currency of the personal data it holds and to delete outdated, inaccurate or excessive personal data. Nevertheless, the User is responsible for providing accurate information and for updating the data provided in the event of any changes.
5.2. The User may at any time change, update, supplement, block or demand the destruction of the personal information provided by the User or any part of it, and change its confidentiality settings, by contacting TROKOT KAZAKHSTAN LLP.
5.2.1. The User may at any time withdraw consent to the processing of personal data by TROKOT KAZAKHSTAN LLP by sending a written notice to the address: Kazakhstan, Almaty, Akan Sery St, 31A, marked "Withdrawal of consent to the processing of personal data".
The user's withdrawal of consent to the processing of personal data may result in the deletion of the user's account from the website and the destruction of records containing personal data in the personal data processing systems of TROKOT KAZAKHSTAN LLP, which may make further use of the internet services and services of TROKOT KAZAKHSTAN LLP impossible.
5.3. The User has the right to receive information regarding the processing of the User's personal data at TROKOT KAZAKHSTAN LLP.
5.4. To implement the provisions of clauses 5.2 and 5.3 of this Policy, TROKOT KAZAKHSTAN LLP may require confirmation of the user's identity, requesting such confirmation in any form not contrary to the law.
All suggestions or questions regarding this Policy should be sent to TROKOT KAZAKHSTAN LLP at the email address: official.trokot.kz@gmail.com.
Contact telephone number: +7 (705) 186-71-47.
Company details: TROKOT KAZAKHSTAN LLP, BIN 221240000064.
Address: Kazakhstan, Almaty, Akan Sery St, 31A.
