Questions and answers
HOW DO I PAY?
We try to be as loyal as possible to our customers and do everything we can to make shopping with us as comfortable as possible for you. This applies to all aspects, including ordering and paying for goods. To place your order, you only need to go to the *********** section, choose your car model there, choose the sunshade set you need, click the "Pay" button, enter your delivery address and calmly wait for your order to arrive. As you can see, everything is very simple, honest and efficient. Your only task is to choose the right sunshades and enter the address correctly.
WHAT IF I DON'T LIKE THE PRODUCT?
"Trokot" is a modern company that uses the principles of optimal business organization. This is reflected in everything, including relations with its dealers. Our goal is not only to earn ourselves but also to let every representative selling the company's products earn. The Trokot dealer network today is more than 200 representative offices in Russia and abroad, and the existence of each of them is a clear success story built on selling high-quality, relevant products.
WILL THE SUNSHADES FIT MY CAR?
Yes, we guarantee that the sunshades we supply will fit your car perfectly, provided you entered its model correctly when ordering. We are so sure of this because we make sunshades to individual designs for all car models. At the moment our sunshades are made for 834 car models, which is more than 90% of the whole range of the domestic market. It is hard to find a car for which we do not make sunshades. So if you see your car in the list on the selection page, rest assured: the sunshades for its windows will fit perfectly.
WHAT ARE THE SUNSHADES MADE OF?
We spent a lot of time and effort choosing the best materials for making our frame sunshades. Our task was to make something that was at once strong, practical, hard-wearing and good-looking. As a result, the mesh for our screens is made of high-quality polyester. This material is good because it is not afraid of moisture at all and is very easy to care for. Special magnets are used as the mount. The frame is based on steel, but fully wrapped in a rubber braid to rule out corrosion and the risk of damaging the interior.
DELIVERY TIMES?
"Trokot" is a modern company that uses the principles of optimal business organization. This is reflected in everything, including relations with its dealers. Our goal is not only to earn ourselves but also to let every representative selling the company's products earn. The Trokot dealer network today is more than 200 representative offices in Russia and abroad, and the existence of each of them is a clear success story built on selling high-quality, relevant products.
WHAT IF I DON'T LIKE THE PRODUCT? IS THERE A WARRANTY?
If for some reason the sunshades we sent do not please you or do not fit, you can always return them to us. In accordance with current legislation, you have the right to return a purchased item within 14 days of buying it. We will refund the full cost of the purchase. The cost of shipping by mail or delivery services is not refunded. Please note: only an intact item that was not damaged by the buyer during use can be returned. All Trokot products come with a warranty of up to 3 years, depending on the product.
WHAT ARE THE DELIVERY TIMES?
We do everything we can so that you can receive your orders as quickly as possible. However, you need to take into account the huge size of our country and make allowances for it. Delivery times are individual for each region and also depend largely on the delivery method you choose. In any case, the time needed to deliver your order to its destination is no more than 7 calendar days. Our company strives to minimize delivery times to customers. To do this, we are constantly expanding our network of partnerships and representative offices.
HOW DO TRAFFIC POLICE OFFICERS TREAT THE SUNSHADES? IS INSTALLING THEM LEGAL?
Traffic police officers are quite loyal to our sunshades. First, the products fully comply with all current norms and requirements for tint and the level of light transmission into the interior. Trokot car sunshades have a transparency of 75-80%, which is permitted by law. Second, technically the sunshades are not tint as such, because they are installed not on the windows themselves but on the doors. In other words, there is no norm, rule or law that you would break by installing Trokot car sunshades. This is their important difference from many types of window tint.
WHERE IS YOUR PRODUCTION LOCATED?
Trokot is a 100% domestic company producing domestic products. Our production is located in Russia, in the Moscow Region. We are proud that we managed to create a product that is unique for our country and stands out not only for being in demand but also for its high quality. Production is based on modern technological lines. A number of inventions used only in our car sunshades are patented. That is why our products have no analogues either in Russia or abroad. By buying Trokot, you support the domestic manufacturer!
HOW ARE CAR SUNSHADES DIFFERENT FROM ORDINARY WINDOW TINT?
There are many differences, and they are fundamental. Our car sunshades give incomparably more benefit and advantages than ordinary window tint. In particular, they not only effectively protect the car interior from the sun when the windows are fully closed, but also when they are open. This makes it possible in hot weather to provide full ventilation of the interior and at the same time protect it from debris and insects getting inside, as well as most of the dust. In addition, traffic police inspectors are much more loyal to protective mesh screens installed on the front windows than to tint.
HOW MUCH DOES YOUR PRODUCT COST?
The price of Trokot protective sunshades depends largely on the specific car model, because for each of them they are made to an individual design. To find out the final price, you first need to tell us the make and model of your car. In any case, we always strive to supply the market only with affordable but high-quality products. To do this, we carefully select materials, have set up modern efficient production and optimize all work processes. In terms of price and quality, Trokot car sunshades are leaders not only on the domestic market!
WILL YOU BE ABLE TO SEE WELL THROUGH THE SUNSHADES?
Trokot car sunshades are designed to provide visibility comparable to what you get with window tint. However, unlike tint, we offer various sunshade options that improve visibility and make them even more comfortable to use. In particular, we make sunshades with special cutouts for an unobstructed view of the side mirrors. In addition, there are models for smokers, with a hole through which you can put a cigarette out. Our sunshades do not reduce visibility from the interior!
How are your car sunshades better than universal or cheap alternatives?
The main difference is a perfect fit and safety. Universal sunshades often vibrate and do not hold well. Our products are designed for a specific window, which rules out drafts, whistling at speed and falling out. We use better materials and hardware, which guarantees a long service life without losing their appearance.
Is it hard to install them yourself?
No, installation is as simple as possible and requires no special skills. Every set comes with a detailed instructions. In most cases you only need to fix the mounts and stretch the fabric. Our website has video tutorials, and our consultants are ready to help online.
How do I care for car sunshades?
Care is simple. It is enough to wipe the fabric from time to time with a slightly damp cloth or use mild detergents. Abrasive substances are not recommended. The sunshades are easy to remove for more thorough cleaning. Proper care will preserve their appearance and function for many years.
Are car sunshades a seasonal accessory for summer only?
No, it is a year-round solution. In summer they protect from heat and UV rays. In winter they help keep the warmth in the interior, shortening warm-up time. They also provide privacy and security at any time of year, which makes them a useful accessory all the time.
What should I do if a sunshade is damaged or a part is lost?
We provide support to our customers. For most models, separate mounting parts or fabric panels are available. Contact our support service, stating the model of your sunshades and the article number, and we will help you choose and promptly send the part you need for the repair.
Will car sunshades damage the door or window seals?
No, with correct installation there will be no damage. Our mounting systems are specially designed for gentle contact. They distribute pressure evenly and do not deform the rubber seals. When installed in the door frame, the sunshade takes up free space without squeezing the seal. It is important to follow the instructions.
